Services

What we build
and what it’s for.

Seven disciplines, each organised around a business outcome rather than a technology. Every engagement starts with the same question: what is this actually supposed to achieve?

01

Web Design & Development

The problem

Your website isn’t pulling its weight.

Your website isn't pulling its weight.

A site that loads fast, ranks well, and turns visitors into inquiries — built to still serve you in year three, not just week one.

Beautiful, responsive websites designed around your brand, your customers, and your goals. We handle everything from a focused marketing site to a large WordPress build — the design decisions follow the strategy, never the other way around.

What’s included

  • WordPress design & development
  • Responsive, mobile-first design
  • Website redesigns & migrations
  • Accessibility (WCAG)
  • Custom website development
  • UI / UX design
  • Performance optimization
  • SEO-friendly development

How it runs

Discovery

Audience, goals, competitors, and what the site actually needs to do.

Structure

Information architecture and the conversion path mapped end to end.

Design

Visual language and key page layouts, reviewed with you before a line of code.

Build

Responsive development with performance and accessibility built in, not bolted on.

Launch & grow

QA, go-live, analytics, and ongoing refinement as you learn what converts.

01

E-Commerce

The problem

People browse, then leave without buying.

The outcome

An online store that makes it easy for customers to discover, evaluate, and purchase — with fewer steps between wanting and buying.

We build storefronts around how people actually shop: clear product pages, frictionless checkout, and search and filtering that help customers find what they came for. Platform chosen to fit your catalog and workflow.

What’s included

  • Shopify design & development
  • Product catalog architecture
  • Custom storefront functionality
  • Conversion-focused UX
  • WooCommerce builds
  • Payment & shipping integrations
  • Search & filtering
  • Cart & checkout optimization

How it runs

Commerce audit

Where customers drop off, and why — before we change anything.

Catalog strategy

How products are grouped, named, and found.

Storefront design

Product pages and the path to checkout, designed to reduce hesitation.

Build & integrate

Platform build, payments, shipping, tax, and the systems around it.

Optimize

Analytics, testing, and iteration on the pages that drive revenue.

01

Custom App Development

The problem

Off-the-shelf software doesn’t fit how you work.

The outcome

A custom web application built around your actual workflow — replacing spreadsheets, duplicated data entry, and tools that almost fit.

When a template or existing platform can’t support how your business operates, we build the tool you actually need. Custom web apps, internal dashboards, client portals, and database-driven systems designed around your process rather than forcing your process around them.

What’s included

  • Custom web application development
  • Client & customer portals
  • API integrations
  • Business process automation
  • Internal dashboards & admin tools
  • Database-driven experiences
  • Role-based access & permissions
  • Custom reporting

How it runs

Process mapping

We document how the work actually flows today, including the workarounds.

Solution design

What to build, what to integrate, and what to leave alone.

Prototype

A working interface to react to before full development begins.

Build

Iterative development with regular demos, so nothing is a surprise at the end.

Handover & support

Documentation, training, and ongoing development as the tool evolves.

01

AI Leveraging & Consulting

The problem

You keep hearing AI matters but aren’t sure where it applies to you.

The outcome

A clear, honest answer about where AI creates real leverage in your business — and where it doesn’t — plus the tools to act on it.

Most businesses don’t need an AI transformation; they need a handful of specific, unglamorous improvements to work that’s currently slow or manual. We audit your operations, identify where AI genuinely helps, and build it into the tools your team already uses. Where AI isn’t worth the effort, we’ll tell you that plainly.

What’s included

  • AI opportunity audit
  • Workflow automation
  • Customer inquiry triage & drafting
  • Third-party AI integrations
  • AI strategy & roadmapping
  • Content & document processing
  • Internal knowledge tools
  • Team training & enablement

How it runs

Opportunity audit

Where time is being lost to repetitive, text-heavy, or search-heavy work.

Feasibility

Which of those are genuinely solvable, and what they’d take.

Prioritize

Ranked by impact against effort — start where the return is clearest.

Implement

Build or integrate the chosen tools into existing workflows.

Measure & train

Confirm it’s saving what we said it would, and get your team confident using it.

01

Digital Products & Experiences

The problem

You have a product idea but no clear path to building it well.

The outcome

A digital product that solves a real problem and feels considered from the first interaction.

Design and development for digital products and experiences — from early concept and prototyping through interface design, design systems, and a built product users can actually adopt.

What’s included

  • Product strategy
  • Interface & interaction design
  • Product development
  • Rapid prototyping
  • Design systems
  • Usability testing

How it runs

Define

The problem, the user, and what a good outcome looks like.

Prototype

Test the core idea cheaply and early.

Design

Interface, interaction, and the system behind it.

Build

Development against the validated design.

Iterate

Real usage informs the next round of improvements.

01

Graphics & Media

The problem

Your brand looks inconsistent everywhere it shows up.

The outcome

Coherent, professional visual assets that keep your brand recognisable across every channel.

Supporting creative work that keeps your brand consistent — on the site and off it. Useful when you need design capacity without hiring a full in-house team.

What’s included

  • Graphic design
  • Brand assets & guidelines
  • Visual content for web
  • Digital graphics
  • Marketing materials
  • Digital presentations

How it runs

Brand review

What exists, what’s working, and where the gaps are.

Direction

Agree the visual approach before producing assets.

Produce

Design the assets you actually need, in the formats you need them.

Systemise

Guidelines so the look holds up as your team adds to it.

01

Consulting & Digital Strategy

The problem

You’re about to spend money on the wrong thing.

The outcome

A clear, practical roadmap you can act on — and the confidence that you’re investing in the right platform and approach.

Not sure which technology, platform, or approach fits? We help you decide before you spend. No jargon, no upselling a rebuild you don’t need — sometimes the honest answer is that your current setup just needs focused improvements.

What’s included

  • Technology & platform audits
  • Digital roadmapping
  • In-house team enablement
  • Platform selection
  • Vendor & proposal review
  • Growth planning

How it runs

Audit

Review what you have, what it costs, and what it’s holding back.

Analyse

Compare realistic options against your budget and goals.

Recommend

A written recommendation with trade-offs stated honestly.

Roadmap

Sequence the work so each phase pays for the next.

Support

Stay available as decisions get made and priorities shift.

FAQ

Common questions

How is a project scoped and priced?
Every project starts with a conversation about what you’re trying to accomplish, then a written, itemised estimate before any work begins. Pricing reflects scope, functionality, content, integrations, and complexity — you’ll never get a surprise invoice or an open-ended hourly arrangement without agreeing to it first.
Whichever genuinely fits. WordPress is often right when you want to edit content yourself; Shopify and WooCommerce suit commerce; a custom application makes sense when nothing off-the-shelf supports your workflow. We’ll explain the trade-offs rather than steering you toward a favourite.
Yes. We regularly improve, extend, and redesign existing sites, and we’re comfortable working alongside in-house developers or marketers. If your current platform is the right one, we’ll say so and build on it.
Yes. Hosting, updates, security, backups, performance and uptime monitoring, analytics, and ongoing content changes are all available as a continuing service — see the website management option below.
Next Step

Not sure which
one you need?

That’s normal — most projects touch more than one of these. Describe what you’re trying to accomplish and we’ll tell you which shape the work should take, and what it would cost.